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Terms and Conditions

Missed Lessons

  • Any lesson missed by the student shall be paid for unless otherwise agreed with the teacher.
  • 24-hours notice must be given before canceling or rearranging a lesson.
  • Full fees still apply if cancellations are made on the day of lesson.
  • If the teacher is unavailable to give any scheduled lesson, it will be carried forward to another date. If this is not possible, any fee already paid will be refunded or used to pay for a future lesson.

Lesson Times

  • Students will be notified of their lesson times in advance. Notifications will be made by email, text or in person.
  • Once the student / parent / guardian has received notification of lesson times they will have 48-hours to reply and make changes if necessary.
  • If we do not receive a reply within 48-hours from the student / parent / guardian, the time slots will be offered to another student.
  • Please Note – Only two attempts will be made to contact the student / parent / guardian before the time slots will be offered to another student If we do not receive a reply within 48-hours.

Fees

  • Lesson fees are subject to annual review.
  • All lessons and courses must be booked and paid for one month in advance.
  • Lessons will not commence until payment in full for the entire month has been made before the first lesson of each month.
  • Payments can be made by cash, cheque or bank transfer.

Payment Methods

Chichester Music Academy allows you to pay for lessons and bookings using any of the payment methods described below.

Credit, Debit Cards

Whether using the academy’s card machine (chip & pin) or phoning in your payment, you may pay by credit or debit card. Once you provide us with your card information, Chichester Music Academy will not process the transaction until both parties are happy with dates, times and amount for the lesson / booking. Chichester Music Academy accepts American Express, MasterCard, and Visa credit, debit cards associated with a billing address within the United Kingdom. Chichester Music Academy requires the credit, debit card security code for your card for any telephone or online purchase to protect against the unauthorized use of your credit card by other persons. The security code is an individual three- or four-digit number specific to your card that may be printed on the face of your card above the embossed account number (if American Express), or on the back of your card, on the signature panel (if Visa, MasterCard, or Discover).

Termination of Agreement

  • A decision to discontinue lessons may be taken by the student / parent / guardian, in which case written notice shall be given by the party seeking to discontinue. Paid course fees will be non-refundable once the course begins unless agreed by both parties.

General

  • The student / parent / guardian agrees to pay for any musical equipment repairs required by the student and provided by the teacher unless stated differently in course details.
  • The student / parent / guardian will be responsible for any loss or damage incurred to any instrument, accessory or music lent by the teacher to the student. Such items will be returned on request to the teacher.
  • The student / parent / guardian undertakes not to make photocopies of any music.
  • The student will not enter any examination without first consulting the teacher. The teacher will not enter the student for any examination without the approval of the student / parent / guardian. Any entry fees for such examinations will be paid by the student / parent / guardian.
  • The student / parent / guardian is responsible for the insurance of the student’s instrument.
  • In the interests of the student’s well-being whilst in the teacher’s care, the teacher must be informed of any medical or other condition affecting the student.
  • If the student is under eighteen, the parent / guardian gives permission for the teacher to teach the student.

Notes for Guidance

  • All Chichester Music Academy tutors are members of the Musicians Union. Members are insured personally concerning legal liability that may arise following injury or damage to members of the public. The limit of indemnity is 10 million pounds. This policy is only operative whilst the individual registered member is performing, rehearsing or auditioning either solo or as part of a group band or orchestra and / or whilst teaching either at the member’s own home or in a public place including transit to and from the above.
  • It is important to note that whilst a teacher will use his or her best endeavors to ensure the student makes satisfactory progress, this cannot be guaranteed. In particular, careful regular practice as advised by the teacher is a prerequisite of success on a musical instrument.